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Southern Essence Beauty

Intelligent Neck Massager

Intelligent Neck Massager

Regular price $69.99
Regular price $69.99 Sale price $69.99
Sale Sold out
Shipping calculated at checkout.
Feeling tense in the neck? You need to relax
Experience much-needed relief -- now anytime you want -- without needing a significant other or a professional to help. Say hello to comforting kneading and rolling on-demand with the Intelligent Neck Massager. Designed for anyone who needs to loosen up stiff neck muscles from the toll of demanding gardening work, hours of heads-down phone usage, or hours of grueling typing on a computer.
Stress-bust your way
Three modes. 15 strength settings.
Soothing Mode
Great for neck injuries or a stiff neck.
Vitality Mode
Suitable for cervical strains.
Automatic Mode
Relax with a combined technique for daily relief.
High design meets high performance
Our device’s massage nodes are built from 304-stainless steel that feature 360-floating suspension for a flexible yet focused massage. The massager is designed with an ergonomic U-shape design (almost like headphones) and features soft silicone interior balloon padding for softness and support. Experience a sturdy massage gadget that won’t shift or move like traditional devices that lack ergonomic detailing.
Built-in heat therapy
Extend your relief for sore and tired muscles with a heat function that warms up to 120°F in just three seconds. It’s like having a hot towel around your neck to boost blood circulation.
The pulse comes to life
The Intelligent Neck Massager uses low-frequency TENS pulse technology to simulate three massage settings. The device’s stainless-steel nodes deliver targeted relief not found on other ball-utilizing neck massagers.
15 minutes a day
That’s all it takes per session to feel lighter and less stiff in the neck. Relax on your mid-day break or lunch time for some convenient destressing.
Relief in one click
Our massager features a one-click power-up operation on the headset for instant relief and relaxation wherever (and whenever) you need it. An included controller helps you switch between modes and settings.
Charge via USB
A built-in 450 mAh battery fully charges in two hours for up to 30 days’ worth of daily 15-minutes sessions. An included USB charging cord allows you to power up your device with anything, from a wall outlet charger to a portable battery bank (or even your laptop). It’s convenient and easy.
Peace of mind
Relax with complete ease. Our Intelligent Neck Massager measures 5.9 x 5.9 inches so you won't feel uncomfortable wearing it. It is designed with leak-proof technology so you won’t burn with its heat setting, while an auto-shut off turns the device off immediately after a treatment interval is complete.
Caution to users
Everyone deserves massage relief, but this device isn’t for everyone. It uses electrical-impulse therapy, which is not suitable for women who are pregnant, anyone in current use of a medical device, pacemaker, or individuals who have metal implants in their body. Please consult with a medical professional or doctor if you are unsure as to the safety or compatibility of this device with your current health conditions.

Return policy

RETURNS

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Sale items do not qualify for a refund.

Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@southernessencebeauty.com Sale items (if applicable).
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@southernessencebeauty.com  and send your item to shipping label given to you. 

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Shipping
To return your product, you should mail your product to the return shipping label that is given upon your request. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

FAQ

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.

Shipping policy

All orders are final and are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Your order processing times are separate from the shipping times you see at checkout. Potential delays due to a high volume of orders or postal service problems are outside of my control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Free shipping for orders over $75

International Shipping

We offer international shipping. 

Shipping charges for your order will be calculated and displayed at checkout. 

international shipping expectations can vary greatly depending on the destination. Estimated delivery timelines could be between 8-20 days. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at support@southernessencebeauty.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@southernessencebeauty.com.

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