RETURNS
----
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Sale items do not qualify for a refund.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@southernessencebeauty.com Sale items (if applicable).
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@southernessencebeauty.com and send your item to shipping label given to you.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Shipping
To return your product, you should mail your product to the return shipping label that is given upon your request.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Southern Essence Beauty
Clarifying Body Wash
Clarifying Body Wash
Couldn't load pickup availability
Return policy
Return policy
FAQ
FAQ
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at sebowner2021@gmail.com with your name and order number, and we will look into it for you.
Shipping policy
All orders are final and are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Your order processing times are separate from the shipping times you see at checkout. Potential delays due to a high volume of orders or postal service problems are outside of my control.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Free shipping for orders over $35
International Shipping
We offer international shipping.
Shipping charges for your order will be calculated and displayed at checkout.
international shipping expectations can vary greatly depending on the destination. Estimated delivery timelines could be between 8-20 days.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at sebowner2021@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at sebowner2021@gmail.com
-
love using this every shower
-
Smells great and works well.
-
Worth the purchase. No need to think twice.
-
Ordered for my bf. He loves this stuff
-
Great product. Highly recommend it.
-
great product! great smell! love it!!!!!!
-
I liked the smell and it did the job well 🤣
-
Works really well. Forms and spreads easily.. Decent coverage. A little too perfume for my taste. Could be a little lighter though.
-
Smelled fantastic! Nice manly scent
-
The item does a great job in cleaning and has a most appealing scent
-
Pricey but worth it.
-
Product is absolutely amazing and worth the money!!
-
This is a great product to keep yourself clean and fresh smelling!
-
One of my favorite body washes! Smells great! Long lasting!
-
Great body wash I’ve been using it for months and love it
-
I really do love the soap and how little you have to use for lathering. But for the price I really thought I was getting a bigger bottle which is my fault because I didn’t check the description. Anyway, I totally love the product.
-
Love the product, I didn't like that I ran out ! So, I bought more!
-
I bought this for my husband. He loves it. So do I ;-)
-
Bought this Item for my husband as a gift and he loves it
-
I bought this for my fiancé and he absolutely loves it. It smells amazing.
-
I started using this product well before I even met my girlfriend. She commented on the scent by the third or fourth date and was dying to know what it was. She said she had never smelled the scent before and I am here to tell you IT WORKS! Ladies love it. Rather expensive but if you use it sparingly, it will last a long time.
-
My husband loved it so much, I ordered another one :)
-
Good buy. Good price. Very effective.
-
I love this, it makes my fiance smell amazing!
-
Amazing product keeps skin dry and clean only soap i use for my man parts
-
Love love love my husband smells so good and it cleans well! he loves it!!!
-
My fiance will only use this soap after trying it. It has a nice smell.
-
Best wash I have had . It smells great and does a good job cleaning also.
-
Very sexual and masculine but not overwhelming and perfume. Wonderful!
-
My lady likes it... What else is there to say?
-
If you're a guy this is the best stuff..I have many products but I ran out of this item first! Absolutely recommend it to try !!!
-
My husband loves the scent and that's all that matters. He and our 14 year old son have been fighting over it so I know it's good.
-
Smells great !!!!! Cleans body great after a long dirty day at work !!!!! A must buy for any working man .. also my wife loves the scent
-
Love love this product. I’ve finally found a product that really works. Definitely recommend, you won’t be disappointed. Yeah
-
Product feels very good and leaves a great scent on your body. I really enjoy this product and leave skin feeling smooth and clean
-
Smells great very masculine scent. It leaves skin clean. The scent doesn't linger. It's a decent value because it takes very little soap to lather up.
-
If you want to smell good longer throughout the day or right before bed, this will definitely have your significant other on your arm all night long.
-
Keeps the boys fresh and clean after a good shower after the gym, good price and money well spent.
-
Love the smell of it, Will reorder. I used this on days that I had a long day without a shower and it worked perfectly. Really impressed by the quality and overall feel of it.
-
I love how good it smells and how long-lasting the scent is. It definitely gets the job done! I would recommend this to any guy looking for great male hygiene products.
-
The scent on this soap is absolutely fantastic. It smells so good and sexy and just, GROWN MAN. I can definitely see myself using this soap for the rest of my life. It smells so good, better than any other soaps I’ve tried before.
